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Frequently Asked Questions
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What is JumboGiant?
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JumboGiant is your number one source for online large format fine art print reproductions. JumboGiant uses state of the art 7 color ink jet printers with Epson UltraChrome archival inks to produce photo quality enlargments from your images. By simply uploading your digital files or scanned pictures you can have large format prints delivered directly to you.
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How Archival are your prints?
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JumboGiant uses Epson UltraChrome pigmented inks on genuine Epson premium papers. The prestigious Wilhelm Imaging Reseach group has published test results of print life and can be found by clicking here.
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Does JumboGiant offer Giclee prints?
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Yes, JumboGiant's prints are Giclee. JumboGiant prints with fine art pigment inkjet printers that use archival inks (Epson UltraChrome.) For the fine artist we offer printing on an Enhanced Fiber Based Matte paper and a Somerset Velvet Paper (100% cotton). All of our prints are done on genuine Epson Premium Papers.
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What if I want a print size that Jumbogiant doesn’t offer?
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Simply select the paper size that the print size you want would fit on and select “no crop” when ordering. In the “Special Instructions” section of the order let us know what custom size print you would like.
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What kind of pictures files can I upload?
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JumboGiant only accepts JPEG files. Save your image as a JPEG with the highest quality setting (12 in Adobe Photoshop.) Believe it or not, there is no visible difference between a tiff and the highest quality JPEG.
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What is Somerset Velvet?
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Somerset Velvet, like the name implies, is a velvety 100% cotton paper that makes beautiful portraits and landscape prints.
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Does JumboGiant offer canvas prints?
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Yes ,we print on high quality canvas.
Water Resistant for increased durability.
Glossy surface.
Unique texture for true artist look.
Poly/cotton blend.
Stretchable for framing.
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Can I have my order drop shipped to someone else?
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Yes. Simply write in the name and address of the person you want the order sent to in the “Special Instructions” section of the order.
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How can I be sure the color on my monitor will match the color of JumboGiant's print?
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We have top quality people printing on the best quality machines. If you are not satisfied with your print we will reprint it free of charge. If you would like an ICC profile to "soft proof" your image in Adobe Photoshop, you can download the ICC Profiles we use by clicking here.
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Do you mount prints?
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JumboGiant does not offer mounting prints through the website due to difficulties with shipping. We do offer laminating with glossy and luster surface laminates. If you are near our home in Auburn California, we do offer a large variety of mounting solutions, so long as you come to pick up your order.
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